Communications / 9-1-1

Dispatch Center

The Whitehall Division of Police maintains a dispatching center that is staffed 24 hours a day, 7 days a week, 365 days a year with highly qualified and well trained dispatchers. As a public safety answering point (PSAP) our communications experts answer 9-1-1 calls for police, fire, and emergency medical assistance. Our dispatchers also answer regular line calls and dispatch patrol officers along with handling a multitude of other responsibilities. Our dispatch center handles approximately 33,000 calls for police service per year. You can reach our dispatch center by calling (614) 237-6333 or in the case of emergency dial 9-1-1.

When to Call 9-1-1

Call 9-1-1 when there is a:
  • Crime in progress
  • Emergency
  • Lives are in danger
  • Serious injury
  • Serious medical condition
  • Situation needing immediate attention

Steps to Take During a Crime

What should you do if you see a crime occurring? 
  • Call 9-1-1 immediately. Remain calm. 
  • Be observant and make mental notes. 
  • Are there any weapons involved? 
  • What is the address? 
  • Any physical characteristics such as height, weight, race, beard, or scars?
  • Any clothing description? 
  • How many people are involved? 
  • Are the persons involved on foot or in a vehicle?